Extract From Archives
Kurono keeps detailed records of every watch we create. We will make available the provenance information of a Kurono watch should an owner request for it. Every owner is entitled to one (1) complimentary extract during his/her ownership lifetime.
Each provenance extract will contain:
● Watch model
● Watch case number
● Color of dial
● Year of manufacture
● Watch movement
● Date of sale
(Due to our national law we cannot provide names of the owners, but we will state which country the watch was delivered to)
The Kurono Provenance Extract does not certify authenticity nor is it a statement of warranty. It does not replace the warranty card. The document is solely meant to provide information from our ledgers for better enjoyment of the watch by future generations. This service is complimentary and without charge (for one (1) instance per owner), and will be launched in September 2020. The extract will be in Japanese language primarily, with English translations secondarily.
Extracts in digital formats will be provided free Printed extracts will incur print and postage charges.
Please email your request to email@example.com from September 2020, with the following information*:
● A high-resolution photo of the front of your watch
● A high-resolution photo of the back of your watch
● A photograph of your warranty card (if any)
● Your full name, contact and shipping details
*this service will start September 2020; all requests prior to this date will get a null reply. As this is a complimentary service, please do not expect immediate responses and allow for extended processing time.