Your KURONO watch is warranted for one (1) year from the date of fulfillment. The international warranty covers material and manufacturing defects existing at the time of delivery. During this warranty period, you will have the right to have any defect repaired free of charge.

  • We will need to verify warranty validity & assess eligibility
  • If approved, we will pick up at our cost your watch for repair
  • We will ship back to you at our cost your repaired watch

This manufacturer’s warranty does not cover:

  • Normal wear and tear and aging (e.g. alteration of the color and/or material or non-metallic straps and chains, such as leather, textile, rubber)
  • Any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.)
  • incorrect use of the watch and non-observance of the directions for use provided by KURONO Tokyo
  • The handling of the watch by non-authorized persons

All applicable implied warranties, including the implied warranty of merchantability and of fitness for a particular purpose given to you by law, are hereby limited in duration to the duration of this warranty.

Under no circumstances will KURONO Tokyo, its manufacturer, agents and/or retailers be liable for any indirect or consequential damages of any kind.

Sending in your watch under warranty
If your watch is still under warranty, please send an email to warranty@kuronotokyo.com where necessary arrangements will be made for your warranty claim. If you have purchased it from a major retailer, please send it back to the authorized retailer you have purchased the watch from; or any Sincere Watch retail outlet for Singapore.

Sending in your watch for service
Every Kurono is built to exacting standards of quality, and is designed so that any competent certified watchmaker will be able to service or repair the watch. Should you prefer to send your watch back to Japan for servicing, we will be happy to receive your watch and provide a quote for such services. Please send an email to warranty@kuronotokyo.com where we will facilitate next steps.

Please contact us first with your warranty claim or service request prior to sending your watch.


  • 保証の有効性を確認し、適格性を評価する必要があります
  • 承認された場合、修理のために時計を弊社負担にてお引き取りします
  • 修理した時計を弊社負担にて返送いたします

  • 通常の損耗および経年劣化(例:色および/または素材の変更、または革、織物、ゴムなどの非金属製のストラップおよびチェーン)
  • 異常な使用/乱用、不注意、過失、事故(打撃、へこみ、つぶれ、風防の破損など)、時計の誤使用、KURONO TOKYOが提供する使用説明書の不遵守に起因する時計のあらゆる部分のあらゆる損傷。
  • 無許可者による時計の取り扱い


KURONO TOKYO、そのメーカー、代理店、および/または小売業者は、いかなる状況においても、いかなる種類の間接的または派生的な損害に対しても責任を負いません。



時計を購入した正規販売店またはシンガポールのSincere Watchリテールアウトレット宛にご返送ください。